Privacy Policy

Privacy Policy

The Frequency Collective
Effective Date: 05/04/2026

1. Overview

The Frequency Collective (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, make a purchase, or interact with our services.

By using this website, you agree to the terms of this Privacy Policy.

2. Information We Collect

We collect only the information necessary to operate our business and provide our services.

Information You Provide

When you interact with our website or make a purchase, we may collect:

• Name      (used for order fulfillment and mailing purposes) 
• Email      address 
• Billing      and shipping address 
• Payment      information (processed securely by third-party providers such as Stripe) 

We do not collect sensitive personal data such as birth dates or personal profiling information.

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

• IP      address 
• Browser      type and device information 
• Pages      viewed and time spent on the site 
• Referring      website or link 
• General      usage data 

This information helps us understand website performance and improve user experience.

Information from Third Parties

We use trusted third-party services to operate our business. These may include:

• Stripe     for payment processing and subscription management 
• GoDaddy     for website hosting 
• Google      Analytics for website traffic and performance tracking 
• Meta      Pixel (Facebook Pixel) for advertising and conversion tracking 
• Pinterest      tracking tools for marketing performance 
• Email      service providers (such as Mailchimp, if implemented in the future) 

These third parties may collect or process data in accordance with their own privacy policies.

3. How We Use Your Information

We use your information to:

• Process      and fulfill orders and subscriptions 
• Deliver      physical and digital products 
• Send      transactional emails (receipts, confirmations, updates) 
• Provide      customer support 
• Improve      website performance and user experience 
• Monitor      analytics and traffic patterns 
• Run      advertising and marketing campaigns (when enabled) 
• Send      promotional emails (only if you opt in) 

4. Payments and Subscriptions

All payments and subscription management are securely handled through Stripe.

We do not store full payment card details on our servers.

Customers may manage, update, or cancel subscriptions directly through the Stripe customer portal.

5. Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share information only with trusted third-party service providers when necessary to operate our business, including:

• Payment      processors 
• Website      hosting providers 
• Analytics      and advertising platforms 
• Email      and communication tools 
• Order      fulfillment and mailing services 

These providers are only given access to the information required to perform their services.

6. Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies to improve your experience and understand website usage.

These may be used to:

• Ensure      website functionality 
• Analyze      traffic and visitor behavior using Google Analytics 
• Measure      marketing and advertising effectiveness using Meta Pixel and Pinterest      tracking 
• Improve      future content, products, and user experience 

You may disable cookies through your browser settings, but some parts of the website may not function properly if cookies are disabled.

7. Email Communications

If you subscribe to our email list, you may receive:

• Updates      and announcements 
• Product      launches and promotions 
• Educational      content and insights 

You can unsubscribe at any time using the link included in any email.

8. International Use

We are based in the United States but may offer products or services to customers internationally.

If you access our website from outside the United States, you acknowledge that your information may be transferred to and processed in the United States.

9. Data Retention

We retain personal information only as long as necessary to:

• Fulfill      transactions 
• Provide      services 
• Comply      with legal obligations 
• Resolve      disputes 
• Enforce      agreements 

10. Data Security

We take reasonable steps to protect your personal information using secure systems and trusted third-party providers.

These measures include encrypted connections (SSL) and secure payment processing.

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

11. Your Privacy Rights

Depending on your location, you may have rights regarding your personal data, including:

• Accessing      the personal data we hold about you 
• Requesting      correction or deletion of your data 
• Opting      out of marketing communications 

To exercise these rights, contact us at:
Leah@thefrequencycollective.com

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

We encourage you to review their privacy policies separately.

13. Children’s Privacy

Our website and services are not intended for individuals under the age of 13.

We do not knowingly collect personal information from children.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated effective date.

15. Contact Information

If you have any questions about this Privacy Policy, you can contact us at:

Email: Leah@thefrequencycollective.com
Business Name: The Frequency Collective